Frequently Asked Questions

About MyChange

MyChange is an app that Rounds Up the transactions from your personal debit and credit cards to the nearest dollar to donate to your favorite organizations or candidates.
MyChange is backed by a team with many years of collective work experience with political programs, non-profit organizations, trade unions, and campaigns that support causes that connect with progressive Democrats, liberals and activists. We are uniquely positioned and trusted to introduce progressives to the easiest way to make a difference to the causes they care about.

Creating an Account

To start rounding up for your selected cause or candidate we need three things from you:
  1. Create a username name (your email address) and a password to establish an account
  2. Your user name and password to your financial institutions website so we can compute and accrue your daily round up amounts and
  3. Your credit or debit card number, expiration date and CVV so we can debit your account once a month and contribute the amounts to your cause or candidate.
Behind the scenes, MyChange needs two things to make the Round Up work. First, we need to link to your financial institution through your username and password so we can calculate the Round Up from each transaction. MyChange does not store this information, nor do we view any information about where you are spending your money. We just see the amount of the transaction so we can accurately calculate your Round no caps?Up and send it to your favorite cause or candidate.
MyChange currently works with virtually all of the largest banks and 9,000 other financial institutions.
No. You can only add a personal credit or debit card. MyChange accepts donations to federal candidates in addition to those to nonprofit organizations. The Federal Election Commission does not allow donations from corporations.
No problem. There are no contracts with MyChange. You can cancel or manage your account at any time in the MyDetails section.

The Logistics

You can Round Up for up to three organizations. If you choose to support a second or third organization, we double or triple your change so that 100% of your Round Up amount goes to each organization you select. For example, if your total Round Up for the month is $20.50, we would charge your card $41.00, with $20.50 going to your first organization and $20.50 to your second organization.
Every time you use your credit or debit card, MyChange calculates the Round Up to the next dollar. For example, if you spend $4.60 at a coffee shop, MyChange rounds up $0.40 to donate to the organizations or candidates of your choice. We only charge your card once a month for the total Round Up.
Once a month, you will see a charge labeled “MyChange RoundUp” for the total change you donated that month.
MyChange will charge your credit or debit card on the 20th of each month. We only charge your card on a monthly basis and we only charge your card if you have reached $8.00 or more in Round Ups. We will keep rolling over your Round Ups until you have accumulated at least $8.00, and then we will charge your card.
Within two business days of charging your card each month, MyChange sends an ACH electronic payment to the organization or candidate you selected.
If you select to Round Up for a 501c(3) organization, you will receive a statement noting your tax deduction from the organization you selected. By law, individuals who give to 501(c)4 organizations, political action committees or candidates are unable to receive tax deductions.
The organization you selected for Round Up will acknowledge your contribution including an official year-end statement if the contribution is tax-deductible.

User Control

You can set a cap for your monthly contribution ($8 minimum) per cause. For example, if you want to support two causes (the maximum is three) you can set a cap of perhaps a maximum monthly cap of $22 per month -- $11 per cause, for two causes. And, rest assured, you can always change or add causes or stop contributing at any time.
At any time after your first monthly contribution you can view how much you’ve donated to your cause or candidate under MyStats.
If you would like a refund of your contribution, we can help out! If your contribution has not yet been sent to the organization selected, we can issue you a refund immediately. If your contribution has already been deposited by the organization, MyChange will get the organization to refund the money, usually within 48 hours.

Security and Privacy

MyChange is powered by financial technology that meets the highest standards of data security (256-bit SSL encryption), privacy and regulatory compliance. SSL encryption is the same technology used by leading U.S. financial institutions and by millions of consumers of financial technology applications. Security brief.
We take your privacy very seriously:
  1. All sensitive information is encrypted.
  2. We do not store your bank information on our servers.
  3. We will never sell or rent your personal information to anyone.
Only the organizations and candidates you elect to support through MyChange will receive your contact information and, for political contributions, any other information required by law (i.e. occupation, employer and place of business).
Privacy Policy.
No system is full-proof. We utilize separate access controls for each security layer in our software, and multi-factor authentication is required for any and all access to our financial infrastructure. Access to servers and infrastructure is logged and audited regularly with immediate alerts for changes in access patterns or file modifications. Strict control of inbound and outbound access is applied at all levels of the network. All infrastructure is scanned and patched regularly to reduce the risk of known vulnerabilities.

Fees

MyChange applies a 10% fee, taken right out of your monthly Round Up. Of this total fee, 5.5% is applied to pay merchant and processing fees and 4.5% are MyChange administrative fees.

Who can use MyChange?

Anyone can donate to 501(c)3 nonprofit organizations through MyChange. However, by law, only US Citizens or lawfully admitted permanent residents (i.e., green card holder) can utilize MyChange to donate to candidates and political committees.
MyChange works with 501(c)3, 501(c)4, 501(c)5 organizations; state or federal political committees; and state or federal candidates. We have plans to open up MyChange to local political committees and candidates next year. We work with organizations and candidates that are aligned with the values and policies we hold dear. These values and policies include things like economic justice; racial equity; support for women’s health and freedom of choice; criminal justice reform; sensible gun laws; collective bargaining and worker protections; environmental sustainability; and full voter enfranchisement.
Yes. For nonprofit organizations and federal candidates, MyChange works in all fifty states. Nonprofits are responsible for compliance with the charitable solicitation requirements of each state in which it raises funds and in which registration and reporting is required.
Because each state’s political laws differ, the following chart shows where we are able to work with state-level political committees or candidates, where we cannot, and where we are pending. (Please note: This list of states is only for political donations. For nonprofit donations, MyChange works in all fifty states.)

YES NO PENDING
AL AK HI
AZ AR
CA CT
CO FL
DE GA
IA KY
ID LA
IL ME
IN MI
KS NC
MA NJ
MD RI
MN
MO
MS
MT
ND
NE
NH
NM
NV
NY
OH
OK
OR
PA
SC
SD
TN
TX
UT
VA
VT
WA
WI
WV
WY
You only need to enter "Business Address" if you are Rounding Up for a state political candidate or committee in CA, ME, MT, NC, or PA. If you are Rounding Up for a federal candidate or committee, or a state candidate in any other allowable state, you do not need to complete the 'Place of Business" field.
It’s easy. Click here to apply or just email us at hello@mychange.com and we will respond within 24 hours.

Still have a question?

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